CASE STUDY: SNOW+ROCK
This year Snow+Rock turns 32 years old, coming a long way since the first store was opened by Mike Browne in Kensington High Street 1982. Mike and his small team of passionate skiers and climbers ran the store, and quickly built a reputation for their enthusiasm and their product knowledge, making Snow+Rock the no.1 choice for London’s skiers and climbers. Since then Snow+Rock has grown to be the leading winter sports and outdoor retailer in the UK, and Ireland, with 26 stores – including real snow stores at Chill Factore and The Snow Centre Hemel Hempstead, and 2 stores dedicated to The North Face – and a hugely successful website and mail order service.
What Was The Client Looking For:
Snow+Rock required a security provider to deliver a national service and installation programme to support their nationwide stores. Snow+Rock also required an emergency reactive service and planned maintenance programme. One of the key requirements was to reduce the fault downtime of any of their systems to ensure maximum coverage of the group’s portfolio to minimize risk.
How Did Watch Systems Ltd Help:
Watch Systems Ltd continues to design, install and maintain
Snow+Rock’s Analogue and IP CCTV systems. Working with both the Operational and Loss Prevention Management teams we deliver an innovative and efficient security service. Additionally we have assigned a dedicated, portfolio engineer to the account to deliver a consistent approach.
Maintenance of CCTV Systems
Remote Monitoring of CCTV systems
Emergency Reactive Works
Installation of new IP Systems
Watch Systems Ltd continue to work with the key stakeholders within Snow +Rock and have recently mobilized three new stores.