SECURITY SYSTEMS MAINTENANCE
At Watch Systems Ltd, we provide professional CCTV, access control and alarm systems maintenance services across Birmingham and the West Midlands. We are committed in providing the best after sales support to systems we have installed or taken over.
Our tailored maintenance contracts are designed to keep your CCTV, access control, and intruder alarm systems running smoothly, preventing faults before they occur and ensuring reliable protection 24 hours a day.​
CCTV Maintenance
We provide a truly bespoke CCTV maintenance package that includes:
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Planned visits based on both your insurance and operational requirements
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A portfolio engineer assigned to your premises to ensure consistent service delivery
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Regular checks by your assigned engineer
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A rapid response to call outs
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An annual system review with your assigned account manager
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The appropriate access equipment if required
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Temporary replacement of control equipment to cover any downtime incurred whilst the site control equipment is being repaired by the manufacturer
• Footage downloads are included if required
We provide you maintenance using the latest technological diagnostic support including:
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Remote reset facilities
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Remote maintenance and false alarm management
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Remote video management
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Technical phone support from our help desk
House Alarm and Intruder Alarm Maintenance
For Birmingham homeowners, a properly maintained house alarm can be the difference between a secure home and a vulnerable one. Over time, sensors can lose calibration, and false alarms may occur if the system isn’t serviced regularly. Our team ensures that every part of your alarm is tested, cleaned, and updated for dependable protection.
For businesses and industrial sites, our intruder alarm maintenance services are designed to protect larger, more complex environments. We monitor and service motion detectors, perimeter sensors, and alarm triggers, ensuring they respond instantly when needed. With a maintenance contract in place, your property remains protected day and night, with minimal risk of system failure.
Training
One area that is overlooked by most other electronic security providers is training.
As part of our maintenance visits we dedicate 15 minutes, or longer if necessary, to deliver a refresher session on the operation of your electronic security system. This is hugely beneficial in reducing false alarms from subscriber errors.
Watch Systems Ltd are able to take over any open protocol electronic security system.
As part of this process we will provide a survey, produce a full specification of the system and layout drawings.
A risk assessment and a method statement are produced for all contracts that are site specific. No maintenance will be carried out without the appropriate health and safety requirements in place.
Reliable Maintenance Contracts in Birmingham
Choosing Watch Systems Ltd means choosing a local Birmingham security company that understands the importance of reliable maintenance. We build long-term relationships with our clients, offering flexible maintenance contracts that fit your business size, budget, and type of security system. Whether you have a small domestic alarm or a multi-site CCTV system, our team ensures your protection never fails.
We pride ourselves on fast response times, thorough servicing, and transparent communication. If any part of your system develops a fault, our engineers are on hand to repair or replace it swiftly, minimising disruption and downtime.